Having a single point of contact on the vendor’s side is useful. This is helpful from a vendor management perspective, with the added benefit of getting faster responses to your support queries.
Add the details of the Account Manager to the Virtual Card, so that the next spend owner can maintain the relationship.
Add the details of the contact in the Account Manager section on the Virtual Card details page:
- Select Add an Account Manager.
- Add the Name, Email, and Phone.
- Add Notes for additional details.
- Click Save.