Our agreement has two parts to it:
1. Airbase Services Agreement: This is the agreement between Airbase and your company and the terms we're mutually agreeing to before we work with each other.
2. Card Program Agreement: This is the agreement that our bank partner who issues our physical and virtual cards requires all of our customers to agree to.
The language that says you're liable for fraudulent transactions is in our bank partner's agreement. Since they don't interact with every customer we onboard, but issue the cards, they don't want to be liable for any fraudulent transactions and are protecting themselves from any claims. They're basically making it clear that any fraud-related claims will be addressed by Airbase and not them. So, the language in our contract does not mean that there is no fraud protection and that you're liable for all fraud.