When you add your Vendor’s ACH details, Airbase will validate their account details.
Airbase sent you this email because your Vendor’s account details couldn’t be validated.
There are a number of reasons why this happened:
- The individual information was entered incorrectly (i.e., account number typos, routing number typos).
- The account number/ACH routing number information does not correspond to the account name provided (i.e., there are mismatches).
Kindly check with your vendor and confirm their bank account details or ask for an alternate payment method.
Airbase receives ACH Reject Codes when the validation fails.
Here’s some of the common ACH Reject Codes and what they stand for:
Insufficient funds to complete the debit transaction.
|R02||A previously active account has been closed and this transaction should not be re-submitted.|
|R03||The account number or the routing number got fudged or mistyped, therefore it couldn’t be used. This is a simple, yet common mistake.|
|R13||The vendor’s bank is not qualified to participate in ACH or the routing number is incorrect.|
|R16||The funds in the account are unavailable due to specific action taken by the RDFI or by legal action.|
|R20||The bank account entered can’t be used for ACH transactions.|
|R23||The vendor’s bank has refused a credit entry. This happens in the case of refunds.|
|R29||The vendor’s bank account is not enabled for ACH transactions.|