Two-factor Authentication (2FA).

Two-factor authentication is a way of providing maximum security to your Vendor Portal account. You will receive a 6-digit code to your mobile number to authenticate login and make edits to sensitive information saved in your Vendor Portal account.

Here are some of the frequently asked questions on 2FA.

Why do I need two-factor authentication(2FA) for my Vendor Portal account?

Airbase authenticates login to Airbase Vendor Portal account by sending OTP via email. To protect against unauthorized access to your sensitive information, Airbase is adding a layer of security by accepting phone number as a secondary factor. This is used to confirm identity on both logins and to make sensitive updates.

Two-factor authentication using mobile phones will prevent this. In addition to log in, changes made to the bank account details and other relevant information in the Vendor Portal account need to be authenticated using 2FA.

How do I view the number used for 2FA?

To view the mobile number uses for 2FA in your Vendor Portal account,

• Click on the arrow next to your name on the left-bottom corner of the screen.
• Click the Account Settings option that pops up.
• On the Log in & Security page, you will find the last four digits of your phone number used for 2FA.

How to change the number used for 2FA?

Contact Airbase Customer Support to change the number used for 2FA.